
Frequently Asked Questions
1. Are you available 24/7?
Yes, we provide emergency locksmith services 24 hours a day, 7 days a week — including weekends and holidays.
2. How fast can you arrive?
We usually arrive within 30 minutes anywhere in Lisbon. Response time may vary depending on traffic and location.
3. What types of emergencies do you handle?
We help with:
Home or apartment lockouts
Broken keys or jammed locks
Lost keys
Car lockouts
Opening motorbike top cases
Emergency door opening without damage
You are free to ask for any other kind of issue you have.
4. Can you open doors without damaging the lock or door?
Yes — we use professional, non-destructive techniques whenever possible to open doors safely. So in most cases and whenever is possible, no damage will be done.
5. Do you work with smart locks and electronic systems?
Yes, we install and open systems like Nuki Smart Lock, and we also work with other electronic locking systems.
6. Can you unlock cars and scooters?
Yes, we unlock car doors, scooter seats, and top cases — including brands like SYM, Honda, Yamaha, and Piaggio.
7. Do you offer services outside Lisbon?
Yes, we also serve Cascais, Sintra, Oeiras, Amadora, and nearby areas.
8. How much does an emergency locksmith service cost?
Prices depend on the time of day, location, and type of service. We always provide a clear quote before starting the job.
9. How can I pay?
Yes — we accept:
1. Cash
2. CARD
3. Bank transfer, Iban
4.Mbway
5.Revolut
6.Paypal